Top Technical Support Companies in 2025: An Honest Review

Top Technical Support Companies in 2025: An Honest Review

In 2025, businesses rely on fast, expert tech support more than ever. With software, systems,...

By Anastasiia Svyrydenko

Updated: 05/01/25

7 min read

My Career Journey: Roman Bednarchyk, Chief Growth Officer

My Career Journey: Roman Bednarchyk, Chief Growth Officer

Introduction Q: Roman, could you tell us what your day-to-day looks like as Chief Growth...

By Anastasiia Svyrydenko

Updated: 04/30/25

6 min read

Proactive vs Reactive Customer Service: Benefits and Best Practices

Proactive vs Reactive Customer Service: Benefits and Best Practices

Customer service is central to a company’s success, brand image, and audience’s loyalty. HubSpot’s State...

By Ilya Patricha

Updated: 04/18/25

11 min read

How to Hire a Call Center: Costs & Key Tips

How to Hire a Call Center: Costs & Key Tips

Call centers are responsible for handling a large volume of inbound and outbound customer calls....

By Anastasiia Svyrydenko

Updated: 04/17/25

9 min read

Customer Support vs Technical Support

Customer Support vs Technical Support

Customer service teams wear many hats. They resolve issues, track orders, and help users with...

By Anastasiia Svyrydenko

Updated: 04/01/25

11 min read

My Career Journey: Maksym Natiazhko, Client Experience Director

My Career Journey: Maksym Natiazhko, Client Experience Director

Introduction Q: Maksym, your role is brand new for the company. What are your main...

By Anastasiia Svyrydenko

Updated: 04/10/25

5 min read

How to Choose a Customer Service Provider: 20-Step Checklist

How to Choose a Customer Service Provider: 20-Step Checklist

Internationally, businesses are growing to understand how outsourcing their customer service benefits their operations and...

By Anastasiia Svyrydenko

Updated: 04/18/25

11 min read

How to Choose the Right Customer Support Partner: Checklist for Businesses

How to Choose the Right Customer Support Partner: Checklist for Businesses

Choosing the right customer support partner is a big decision — one that directly impacts...

By SupportYourApp

Updated: 05/01/25

< 1 min read

Customer Service in Banking Industry

Customer Service in Banking Industry

According to the World Bank, 76% of the worldwide population has banking accounts — a...

By Anastasiia Svyrydenko

Updated: 04/09/25

12 min read