Top 5 PCI-Compliant Call Center Providers in 2026

Top 5 PCI-Compliant Call Center Providers in 2026

Here’s the hard truth: one data breach can obliterate your business overnight. Customer trust? Gone....

By Vitalii Kushnirenko

Updated: 01/12/26

13 min read

10 Essential Criteria to Choose a Customer Support Outsourcing Partner

10 Essential Criteria to Choose a Customer Support Outsourcing Partner

Picture this: a customer contacts your business at 2 AM with a critical issue. They’re...

By Daniel Kravchenko

Updated: 01/03/26

12 min read

When and Why Outsource EdTech Customer Service

When and Why Outsource EdTech Customer Service

In 2024, the global EdTech market was worth $185.78 billion. Fast-forward to 2029, and that...

By Liubov Tykholoz

Updated: 12/30/25

9 min read

Sprout Social Review: Pros, Cons, Features, and Pricing

Sprout Social Review: Pros, Cons, Features, and Pricing

Around 47% of businesses automate their social media management using software platforms like Sprout Social,...

By Réabetswe Nduna

Updated: 12/23/25

11 min read

2026 Customer Support Trends and Predictions

2026 Customer Support Trends and Predictions

Nearly 3 in 10 customers state that good customer support is the #1 factor in...

By Viktoriia Cherednyk

Updated: 12/18/25

9 min read

Holiday eCommerce Customer Service: 6 Mistakes to Avoid

Holiday eCommerce Customer Service: 6 Mistakes to Avoid

With weeks left until Christmas, the peak season’s surge in support queries is already here....

By Yurii Maidan

Updated: 12/10/25

9 min read

Speeding Up Responses by 40% for PayBump With Our Startup Customer Support

Speeding Up Responses by 40% for PayBump With Our Startup Customer Support

“Partnering with SupportYourApp has been a game-changer for PayBump. Their team integrated seamlessly with our...

By Anastasiia Svyrydenko

Updated: 12/02/25

3 min read

Flat Rate vs Pay-as-You-Go: Call Center Pricing Models

Flat Rate vs Pay-as-You-Go: Call Center Pricing Models

What if the pricing model you chose to save money is actually the reason your...

By Daniel Kravchenko

Updated: 11/28/25

10 min read

Holiday Customer Service Strategy: Get Ready for the Busy Season

Holiday Customer Service Strategy: Get Ready for the Busy Season

During the holiday rush, when stress and financial strain peak, 94% of shoppers say positive...

By Yurii Maidan

Updated: 11/26/25

9 min read