Top 10 AI Customer Service Companies 2025: Functions & Prices

Top 10 AI Customer Service Companies 2025: Functions & Prices

Top-notch customer support is about efficiency, scalability, and making customers happier. Companies that have integrated...

By Nick Ryabchenko

Updated: 09/15/25

14 min read

95% Faster Replies and Happier Customers: Inside Softorino’s Voice AI Story

95% Faster Replies and Happier Customers: Inside Softorino’s Voice AI Story

“When we first tested Voice AI customer support from SupportYourApp, our honest reaction was ‘wow’...

By Anastasiia Svyrydenko

Updated: 09/12/25

3 min read

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

Did you know that, as of 2025, over 91% of businesses with 10 or more...

By Maryna Stavnycha

Updated: 09/05/25

9 min read

My Career Journey: Kseniia Savchenko, Chief People Officer

My Career Journey: Kseniia Savchenko, Chief People Officer

Introduction Q: Kseniya, can you give us a peek behind the scenes of what do...

By Anastasiia Svyrydenko

Updated: 08/29/25

8 min read

Customer Service Quality Assurance: Guide & Checklist

Customer Service Quality Assurance: Guide & Checklist

We hope that our way of conducting QA might give some useful insights for those who have never done it before as well as those who are looking for some fresh new workable ideas.

By Anastasiia Svyrydenko

Updated: 08/29/25

8 min read

How We Helped Kurzgesagt Cut Email Response Time to 12 Minutes and Reach a 4.95 CSAT

How We Helped Kurzgesagt Cut Email Response Time to 12 Minutes and Reach a 4.95 CSAT

42% of consumers trust online reviews as much as recommendations from friends and family. A...

By Anastasiia Svyrydenko

Updated: 08/26/25

3 min read

How Much Will Customer Service Outsourcing Cost Me?

How Much Will Customer Service Outsourcing Cost Me?

Up to 80% of businesses globally outsource at least one function. For customer support specifically,...

By Nader Gammoudi

Updated: 09/15/25

7 min read

IT Support Tiers Explained: L0, L1, L2, and L3

IT Support Tiers Explained: L0, L1, L2, and L3

According to data gathered by Flairstech, the usage of help desk software has increased from...

By Olha Humeniuk-Solodka

Updated: 08/11/25

8 min read

How Daria Leshchenko Built a Global CX Company — Interview

How Daria Leshchenko Built a Global CX Company — Interview

In this customer support podcast, Daria Leshchenko, the CEO and Managing Partner at SupportYourApp, shares...

By Anastasiia Svyrydenko

Updated: 08/13/25

7 min read