Blog on Customer Service & Outsourcing for Startups and Enterprises

How to Choose the Best Help Desk Software for Your Support Team in 2025

As customers increasingly demand fast, seamless support, help desk platforms have become a go-to way...

By Oleksii Babich

Updated: 05/21/25

10 min read

About 8 out of 10 business travelers experienced disruptions while travelling in 2024. This number...

By Daniel Kravchenko

Updated: 05/15/25

11 min read

GOAL: As a European airport shuttle service, Flibco, expanded and their customer base grew, they...

By Anastasiia Svyrydenko

Updated: 05/15/25

3 min read

At SupportYourApp, we believe great partnerships are built not just on performance, but on understanding...

By Ilya Patricha

Updated: 05/08/25

7 min read

In 2025, businesses rely on fast, expert tech support more than ever. With software, systems,...

By Anastasiia Svyrydenko

Updated: 05/12/25

7 min read

Introduction Q: Roman, could you tell us what your day-to-day looks like as Chief Growth...

By Anastasiia Svyrydenko

Updated: 04/30/25

6 min read

Customer service is central to a company’s success, brand image, and audience’s loyalty. HubSpot’s State...

By Ilya Patricha

Updated: 04/18/25

11 min read

Call centers are responsible for handling a large volume of inbound and outbound customer calls....

By Anastasiia Svyrydenko

Updated: 04/17/25

9 min read

Customer service teams wear many hats. They resolve issues, track orders, and help users with...

By Anastasiia Svyrydenko

Updated: 04/01/25

11 min read