Cookie Policy

Effective: April 23, 2021

This Cookie policy provides you with the necessary information regarding cookies on https://supportyourapp.com (“Website”).

What Are Cookies?

Cookies are small text files sent by us to your computer or mobile device, which enable us to improve the Website. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. To find out more about cookies, visit this site.

Who We Are

SupportYourApp, Inc. and its affiliates and subsidiaries (collectively referred to as "We" or "Our" or "Us") use cookies in accordance with this cookie policy and in compliance with the applicable data protection laws.
SupportYourApp, Inc. is a company registered in Delaware, USA, with office at 1007 North Orange Street, 4th Floor, Suite 122, Wilmington, DE 19801, USA.

Cookies We Collect And Purpose Of Collection

We use Necessary and Statistics categories of cookies as described in detail below:

Necessary

Necessary cookies help us make a Website usable by enabling basic functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.

List of Necessary cookies
Cookie Name Purpose Expiry
__cfduid Used by CloudFlare to identify trusted web traffic. 30 days
wordpress_logged_in_[*] Used by WordPress to indicate when a user is logged in, and who the user is. Session
wordpress_sec_[*] Used by WordPress to provide protection against hackers, store account details. Session
wordpress_test_cookie Used by WordPress to check if the browser accepts cookies. None
wp-settings-time-20 Used by WordPress to store user preferences. 1 year

Statistics

Statistic cookies help us understand how you interact with the Website by collecting and reporting information anonymously.

List of Statistics cookies
Cookie Name Purpose Expiry
cookie-ok Used to check if the user accepted cookies. 599 days
__utmz Used by Google to identify the source of the visitor. Session
_ga Registers a unique ID used to generate statistical data on how the visitor uses the Website. 2 years
_gid Registers a unique ID used to generate statistical data on how the visitor uses the Website. Session
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session
_uetsid Used by Google to store and track visits across websites. 1 day
_uetvid Used by Google to store and track visits across websites. 16 days

How You Can Manage Cookies

Most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. This means you can disallow cookies from all sites except those you trust.

Browser manufacturers provide help pages relating to cookie management in their products.

For other browsers, please consult the documentation provided by your browser manufacturer.

If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the service, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information.

Google Remarketing

The Website makes use of the remarketing technology of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Users who have previously visited our Website may, by way of this technology, be newly addressed with the help of targeted promotions on the pages of Google Partner Network. Advertising is faded in through the use of cookies.

You may also deactivate Google’s use of cookies for these purposes by calling up the page for deactivating Google advertising https://policies.google.com/technologies/ads.

By using our Website you declare your agreement with the processing of data Google collected about you in the manner here described and for the purposes here stated. We should like to point out that, independent of our rules, Google has its own data protection policy. We do not accept responsibility or liability for these rules and procedures and refer you to Google’s data protection policy. https://policies.google.com/privacy. You may also opt out of Google's use of cookies for these purposes by visiting the Google Advertising opt-out page.

Questions & Concerns

If you have any questions or concerns about the cookies we use, please contact us by email at: privacy@supportyourapp.com.

Changes

We may change this Cookie policy at any time and from time to time. The most recent version of the Cookie policy is reflected by the version date located at the top of this Cookie Policy.

All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Cookie policy or other notice on the Website. We encourage you to review this Cookie Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Cookie Policy. Our electronically or otherwise properly stored copies of this Cookie Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Cookie Policy which were in effect on each respective date you visited the Website.

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