Cookie Policy

Effective: January 14, 2019

This Cookie policy provides you with the necessary information regarding cookies on https://supportyourapp.com (“Website”).

What Is Cookies?

Cookies means small text files sent by us to your computer or mobile device, which enables us to improve the Website. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. To find out more about cookies, visit this site.

Who We Are

SupportYourApp, Inc. ("We" or "Our" or "Us") uses cookies in accordance with this cookie policy and in compliance with the applicable data protection laws.
SupportYourApp, Inc., is a company registered in Delaware, USA, registered office is at 1521 Concord Pike, Suite 301, Wilmington, Delaware 19803, USA.

Cookies We Collect And Purpose Of Collection

We use Necessary, Preferences, Statistics and Marketing categories of cookies as described in details below:

Necessary
Necessary cookies help us to make a Website usable by enabling basic functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.

List of Necessary cookies

Cookie Name Purpose Expiry
cookie-ok Used to check if the user's browser supports cookies. 599 days

Statistics
Statistic cookies help us to understand how you interact with the Website by collecting and reporting information anonymously.

List of Statistics cookies

Cookie Name Purpose Expiry
__utma Collects data on the number of times a user has visited the Website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years
__utmb Registers a timestamp with the exact time of when the user accessed the Website. Used by Google Analytics to calculate the duration of a Website visit. Session
__utmc Registers a timestamp with the exact time of when the user leaves the Website. Used by Google Analytics to calculate the duration of a Website visit. Session
__utmz Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 6 months
__utmt Used to throttle request rate. Used by Google Analytics. Session
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the Website. 2 years
_gat_gtag Identifies the website in Google Analytics. Session
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the Website. Session

Marketing
Marketing cookies are used to track you across the Website. The intention is to display ads that are relevant and engaging for you and thereby more valuable for publishers and third-party advertisers.

List of Marketing cookies

Cookie Name Purpose Expiry
__ar_v4 Optimises ad display based on the user's movement combined and various advertiser bids for displaying user ads. 1 year
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session

How You Can Manage Cookies

The most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site- by-site basis, giving you more fine-grained control over your privacy. This means that you can disallow cookies from all sites except those that you trust.

Browser manufacturers provide help pages relating to cookie management in their products.

For other browsers, please consult the documentation that your browser manufacturer provides.

If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the service, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information.

Changes

We may change this Cookie policy at any time and from time to time. The most recent version of the Cookie policy is reflected by the version date located at the top of this Cookie Policy.

All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Cookie policy or other notice on the Website. We encourage you to review this Cookie Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Cookie Policy. Our electronically or otherwise properly stored copies of this Cookie Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Cookie Policy which were in effect on each respective date you visited the Website.

Questions & Concerns

If you have any questions or concerns about cookies we use, please contact us by email at: privacy@supportyourapp.com.