SupportYourApp just landed on 2026 Inc. 5000. It's our second time on the list, after our first appearance in 2024.
Why the Second Time Hits Different
Inc. 5000 ranks companies on three years of revenue growth, not a single strong quarter. Getting on the list once already means that growth held up over three consecutive years. Getting on it twice means that result wasn't an exception, and we’ve developed the right strategy.
For us, this second recognition arrives at a moment when the company is actively repositioning itself, shifting from a traditional outsourcing provider to an Intelligent Support-as-a-Service company. That shift has come with investment in AI solutions, data security and compliance, and the people who deliver support day to day.
The list doesn't account for good intentions. It only accounts for the numbers. Two appearances in a row mean that this investment has produced measurable revenue growth twice, and it reflects the same standards we've held to internally for years: be honest about what's working and what isn't, take responsibility when something breaks, try new things instead of only discussing them, and make sure all of that shows up in results our clients can point to.
What's Actually Been Driving It
Earlier this year, we launched the Support Intelligence Hub, a set of AI solutions built to work alongside and empower human agents rather than replace them. Faster resolutions. Smarter routing. Agents spending less time on repetitive tickets and more time on the ones that require judgment and empathy.
Security and compliance have received the same level of attention. It's possible to grow quickly by cutting corners on compliance. We chose not to. The ISO 27001:2022 certification, and compliance with PCI DSS, HIPAA, GDPR, and CCPA standards let enterprise clients verify our data-handling practices before signing a contract, rather than relying on our word for it.
And we kept the human side of support where it belongs. AI resolves the repeat questions. Human agents take the more high-stakes or sensitive cases.
Today, our Intelligent Support-as-a-Service company delivers support for more than 250 clients across SaaS, fintech, software, hardware, and several other industries, in over 60 languages, with a team of 1,500+ people across 90+ countries.
Good Company to Be In
Inc. 5000 is one of the most recognized rankings of fast-growing private companies in the US. It also has a long history of spotting businesses early. Microsoft, Meta, Oracle, Patagonia, and Chobani all appeared on this list before most people had heard of them. A second appearance puts SupportYourApp in that same group, and it's a strong measure to be judged against.
What Comes Next
Over the past two years, SupportYourApp has expanded its global operations while investing in our own AI tools, leadership development, security, and customer experience. The Support Intelligence Hub, launched earlier this year, is part of that work: SupportBrain assists agents in real time, SupportResponse resolves routine customer requests on its own, SupportVoice handles voice interactions, and SupportCRM unifies all of these tools into a single system. These four layers remain where we're putting our attention. We're continuing to refine them so they work as an advantage for our clients, not just a feature list, and we're holding the same line on data security at every level of the business.
Want to explore our AI tools or how we build support teams around them? Let’s talk.
