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    SupportYourApp Is Now PCI DSS Level 1 Service Provider Certified!

    Anna Shevtsova
    By Anna Shevtsova
    Updated: 04/29/25

    < 1 min read

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    🤩 SupportYourApp has some exciting news to share with you.

    We have received a Level 1 PCI DSS Level 1 Service Provider Certification!

    Payment Card Industry Data Security Standard (PCI DSS) Service Provider Level 1 certification is the highest, and most stringent, of the PCI DSS levels. 

    Level 1 service providers store, process and transmit more than 300,000 credit card transactions per year which means that we can now work with extremely large volumes of very sensitive information. 

    Here is the list of the requirements that we need to comply with in order to annually undergo the verification process:

    • Quarterly network scan by an ASV (Approved Scanning Vendor);
    • Annual ROC (Report on Compliance) by a Qualified Security Assessor;
    • Penetration Test;
    • Internal Scan;
    • AOC (Attestation of Compliance) Form.

    Even though SupportYourApp has already been PCI DSS certified in the past, as well as has been maintaining the highest security standards when it comes to dealing with any kind of information, sensitive or not, now our even higher standards have officially been recognized by an authorized agency.

    Be sure — just as always any data will be managed with the utmost care and attention.

    If you have been searching for a reliable and certified outsource customer support vendor, look no further and get your quote now!

    ❤︎ Like it? — Share: Share on LinkedIn or Share on Facebook

    Anna Shevtsova
    By Anna Shevtsova.

    Anna started out in financial markets, diving into daily research on bonds and stocks. A passionate reader with a love for historical literature and international cuisine, she’s now all about mastering customer communication. She writes in-depth about customer support, backed by extensive research, and has become an expert on the topic.

    Posted on August 5, 2020April 29, 2025

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    Written by Anna Shevtsova

    Anna started out in financial markets, diving into daily research on bonds and stocks. A passionate reader with a love for historical literature and international cuisine, she’s now all about mastering customer communication. She writes in-depth about customer support, backed by extensive research, and has become an expert on the topic.

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    Support Your App – customer support outsourcing for ytech comanies

    Helping modern startups scale faster by outsourcing customer support.

    Excellence in Customer

    Excellence in Customer Service Award as an Outsource Partner of the 2024.

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