SupportYourApp Is Recognized by GoodFirms as the Best Company to Work With

SupportYourApp Is Recognized by GoodFirms as the Best Company to Work With

The text is a courtesy of GoodFirms Customer expectations have evolved more than ever before,...

By Anna Shevtsova

Updated: 10/20/25

3 min read

My Journey With SupportYourApp: From a Supporter to a Talent Searcher

My Journey With SupportYourApp: From a Supporter to a Talent Searcher

In just two years, our team member, Maria, made her way from a support consultant...

By Anastasiia Nesterova

Updated: 10/20/25

8 min read

What Is a Good Retention Rate, and How Can Companies Achieve It?

What Is a Good Retention Rate, and How Can Companies Achieve It?

What is a good retention rate, and how can companies achieve it? There is no...

By Anna Shevtsova

Updated: 06/25/25

7 min read

Measuring Customer Retention: Why It Matters and How to Do It Right?

Measuring Customer Retention: Why It Matters and How to Do It Right?

In the challenging business ecosystem of today, the significance of retaining customers cannot be overstated....

By Svitlana Biloshkura

Updated: 09/29/25

10 min read

Gaining Your Brand’s Fans: Why Customer Retention Is Important

Gaining Your Brand’s Fans: Why Customer Retention Is Important

Acquiring new customers is something most businesses focus on. At the same time, retaining existing...

By Anastasiia Nesterova

Updated: 10/15/25

10 min read

Top CRM Systems of 2023: How to Choose the Best One?

Top CRM Systems of 2023: How to Choose the Best One?

Customer support has become one of the most crucial contributors to ensuring customer satisfaction and...

By Oleksandr Khoroshchak

Updated: 06/25/25

4 min read

Elevating Your Business Through the Art of Customer Experience Optimization

Elevating Your Business Through the Art of Customer Experience Optimization

“You never get a second chance to make a first impression” is a timeless quote...

By Svitlana Biloshkura

Updated: 09/04/25

11 min read

Will ChatGPT Make Customer Support More Human?

Will ChatGPT Make Customer Support More Human?

ChatGPT is the talk of the town. This newest OpenAI technology has made a lot...

By Anna Shevtsova

Updated: 10/22/25

4 min read

The CEO and Managing Partner of SupportYourApp Included in Inc.’s 200 List

The CEO and Managing Partner of SupportYourApp Included in Inc.’s 200 List

Daria Leshchenko, the CEO and Managing Partner at SupportYourApp has been included into the Inc....

By Anna Shevtsova

Updated: 10/20/25

< 1 min read