Will ChatGPT Make Customer Support More Human?
ChatGPT is the talk of the town. This newest OpenAI technology has made a lot...
By Anna Shevtsova
Updated: 06/13/25
4 min read
The CEO and Managing Partner of SupportYourApp Included in Inc.’s 200 List
Daria Leshchenko, the CEO and Managing Partner at SupportYourApp has been included into the Inc....
By Anna Shevtsova
Updated: 07/12/24
< 1 min read
Omnichannel Customer Engagement Strategy: Benefits and Steps to Create It
Should a business invest a lot in creating an unforgettable customer experience? With 89% of...
By Svitlana Biloshkura
Updated: 08/08/25
9 min read
Improving Customer Service in Banking Is Crucial in 2023 and Beyond
50.72% of banking customers state that trust in their bank is the most important factor...
By Anna Shevtsova
Updated: 04/09/25
5 min read
The Best Strategies for Customer Experience
32% of customers will leave a brand they love after one bad experience. Considering customer...
By Anna Shevtsova
Updated: 04/30/25
10 min read
Good to Great: Who Are the Best Supporters for Telemarketing?
We’re back with portraying perfect support consultants for industries with their specific demands. Today, we...
By Anastasiia Nesterova
Updated: 05/14/25
3 min read
Ultimate Guide to Improving Your CX Strategy: Evolution, Trends, Opportunities, and Best Practices
What Is Customer Experience? The overall experience that customers have with a company or brand,...
By Svitlana Biloshkura
Updated: 08/08/25
7 min read
Why Is Emotional Connection More Important Than Customer Satisfaction?
Emotional connection is something modern brands have recently started to prioritize. With 83% of customers...
By Anna Shevtsova
Updated: 06/25/25
3 min read
What Is Customer Experience KPI, and How Can Businesses Improve It?
Tracking KPIs for customer experience is important to understand what customers want and what a...
By Anna Shevtsova
Updated: 07/02/25
10 min read