Crisis Management in Customer Service: Best Practices
According to the latest report into the customer experience by Emplifi, 70% of customers will...
By Olha Humeniuk-Solodka
Updated: 04/23/25
9 min read
Olha is a Senior Service Delivery Manager with a strong background in business administration. With extensive experience in account management and process optimization, she specializes in implementing innovative, AI-driven solutions to boost customer satisfaction and operational efficiency. Passionate about hiking and reading, Olha enjoys recharging outdoors or getting lost in a good book.
According to the latest report into the customer experience by Emplifi, 70% of customers will...
By Olha Humeniuk-Solodka
Updated: 04/23/25
9 min read