Daria Leshchenko
17 articles by:

Daria Leshchenko

Daria Leshchenko is the CEO and Managing Partner at SupportYourApp. Taking charge of the company at the age of 21, she transformed it into a multinational business and one of the top support service providers.

She is a Harvard Kennedy School alumna and a contributor to Entrepreneur, Sifted, Crunchbase, The Next Web, and HackerNoon. Daria has been interviewed by Nasdaq, TechRound, and Authority Magazine, and has appeared as a guest on several podcasts.

Daria was recognized as the Woman of the Year (2021) in Customer Service by the Stevie Awards. In 2022, she received a Golden Globee Award and was named Customer Service and Success Woman of the Year. In 2023, she was featured in the prestigious 200 Female Founders list by Inc. and was recognized as an Accomplished Leader by the CCA.

Daria is a startup mentor, public speaker, and an art and sports enthusiast.

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The World Is Changing, and So Are We: New Mission and Vision Statements

The World Is Changing, and So Are We: New Mission and Vision Statements

I have always believed that a company’s values are crucial in defining how it treats...

By Daria Leshchenko

Updated: 07/04/24

< 1 min read

The Internet of Things Is Transforming Customer Experience. What Are the Consequences?

The Internet of Things Is Transforming Customer Experience. What Are the Consequences?

Do you own a smart device in your home? A fire alarm that connects to...

By Daria Leshchenko

Updated: 07/12/24

4 min read

Top 4 Challenges of Introducing AI Into Support Teams

Top 4 Challenges of Introducing AI Into Support Teams

World-wide spending on AI-centric systems will pass $300 billion by 2023. Even despite popularity and...

By Daria Leshchenko

Updated: 01/22/25

4 min read

Customer Experience Trends of 2023

Customer Experience Trends of 2023

At the end of each year, I love to take my time to see what...

By Daria Leshchenko

Updated: 07/12/24

4 min read

Must-Know Customer Service Stats and Facts

Must-Know Customer Service Stats and Facts

More than a decade in the customer service industry has taught me — to succeed...

By Daria Leshchenko

Updated: 03/11/25

2 min read

Support Ukrainian Army

Support Ukrainian Army

Ukraine and its people are going through the hardest times Europe has seen in more...

By Daria Leshchenko

Updated: 07/08/24

< 1 min read

Happy New Year From SupportYourApp

Happy New Year From SupportYourApp

Happy New Year everyone 🎉 2021 — what an unpredictable yet fascinating year. There have...

By Daria Leshchenko

Updated: 12/30/21

< 1 min read

2021 — SupportYourApp Results

2021 — SupportYourApp Results

2021 became the year of change and progress. Like any other field, customer support has...

By Daria Leshchenko

Updated: 09/01/22

2 min read

Main Mistakes of E-Commerce Holiday Support

Main Mistakes of E-Commerce Holiday Support

It’s less than 60 days until Christmas. The hot season has officially started. Apart from...

By Daria Leshchenko

Updated: 10/29/21

3 min read