SupportYourApp Manifesto: Making Of
We are all supporters. This is SupportYourApp’s motto and the main idea of our manifesto....
By Anastasiia Nesterova
Updated: 07/12/24
6 min read
23 articles by:
Anastasiia Nesterova
Anastasiia has a diverse background in writing, spanning IT, logistics, and business. Now, she focuses on customer support and communication, combining her expertise with a passion for clear and effective messaging. A true book lover, she believes there’s nothing better than getting lost in a great story — and that the best way to honor books is to write one yourself.
My SupportYourApp Career Growth: How I Transitioned From Customer Care to People Operations
Max, our People Experience Manager, started his career at SupportYourApp as a customer support agent...
By Anastasiia Nesterova
Updated: 07/12/24
6 min read
Benefits of AI in Customer Support
AI technologies can enhance business productivity by up to 40%. But can artificial intelligence really...
By Anastasiia Nesterova
Updated: 07/12/24
3 min read
Customer Service Empathy Training
For professional customer support representatives, there is no better tool for gaining customer loyalty than...
By Anastasiia Nesterova
Updated: 07/12/24
5 min read
Managing Teams During Turbulent Times
The war in Ukraine impacted the global economy so much that running business “as usual”...
By Anastasiia Nesterova
Updated: 08/23/24
5 min read
