See how real-world companies achieved measurable results by outsourcing support to us
Start Your Success StoryFeatured Case Study
24/7 coverage: no missed inquiries
Improved customer experience: faster responses, consistent service, and higher satisfaction
Scalability: easy adjustments to peak seasons and quieter periods
SupportYourApp helped Flibco build a scalable support system that optimized costs and improved the overall transportation customer experience.
Read the Full StoryCandidate found & hired instantly
Direct impact on client’s Q1 success
The client requested a consultant for a tailored back-office role. We immediately knew who the perfect candidate would be.
2 hires, job-ready from day one
Candidate for one role approved instantly
Cocoatech was looking to fill 2 short-term, part-time positions with no HR or recruitment function. SupportYourApp stepped in to make it happen.
54% faster response time
49% increase in ticket resolution
>100k tickets resolved in 1 year
How SupportYourApp helped the client improve support team efficiency and clear a massive ticket backlog.
96% increase in ticket resolution rate
25% increase in CSAT
300-400 tickets resolved monthly
The company initially approached us for L1–L2 support, but it quickly became clear they also needed to streamline their support operations. So, we took on the challenge.
68% increase in ticket resolution rate
46% faster resolution time
What started as a cold-calling project, soon became a mission to optimize support efficiency and a start of a successful collaboration.
44% more tickets processed weekly
99.7% faster first response time
25% increase in CSAT
SupportYourApp helped Welcome to Bob integrate Gorgias AI Agent for fast, personalized support.