How Customer Service Helps Startups Compete With Big Companies
According to many well-known respective periodicals of the internet and on paper, such B2B activity...
By Nika Kiriienko
Updated: 06/16/25
3 min read
Challenges make us stronger, right? We've certainly been through our share of those for the past 13 years. Victories, failures, lessons — all of these bring invaluable experience, no doubt. Here we share our adventure with you.
Post-Chatbot Survival Guide
What modern customers expect today.
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According to many well-known respective periodicals of the internet and on paper, such B2B activity...
By Nika Kiriienko
Updated: 06/16/25
3 min read
In our previous article, we’ve discussed customer support in a way it should look like. Today...
By Nika Kiriienko
Updated: 08/29/25
3 min read
Last weekend was full of amazing events and interesting get-togethers, but the one that stood...
By Nika Kiriienko
Updated: 05/29/25
2 min read
1. The best-performing companies kept their reply time below 1 minute and also handled cases...
By Nika Kiriienko
Updated: 08/29/25
3 min read
Customer support isn’t just about troubleshooting and reinstalling. It’s also a great marketing instrument to...
By Nika Kiriienko
Updated: 09/04/25
4 min read
If you’re the type that likes to stay in touch with the latest tech trends,...
By Nika Kiriienko
Updated: 06/13/25
3 min read
Here at SupportYourApp, we’re really huge fans of charity. The Kyiv Chestnut run being a perfect example....
By Nika Kiriienko
Updated: 12/09/20
< 1 min read
The holiday season is that time of year when handling different types of customers can become especially...
By Nika Kiriienko
Updated: 12/09/20
2 min read
From Silicon Valley to Silicon Alley, major changes are in store for tech startups in...
By Nika Kiriienko
Updated: 05/29/25
3 min read