How Customer Service Helps Startups Compete With Big Companies

How Customer Service Helps Startups Compete With Big Companies

According to many well-known respective periodicals of the internet and on paper, such B2B activity...

By Nika Kiriienko

Updated: 06/16/25

3 min read

8 Examples: What Customer Support Shouldn’t Look Like

8 Examples: What Customer Support Shouldn’t Look Like

In our previous article, we’ve discussed customer support in a way it should look like. Today...

By Nika Kiriienko

Updated: 08/29/25

3 min read

Women Entrepreneurship Hackathon With Google

Women Entrepreneurship Hackathon With Google

Last weekend was full of amazing events and interesting get-togethers, but the one that stood...

By Nika Kiriienko

Updated: 05/29/25

2 min read

10 Strides to Outstanding Customer Support and the Stats to Back Them Up

10 Strides to Outstanding Customer Support and the Stats to Back Them Up

1. The best-performing companies kept their reply time below 1 minute and also handled cases...

By Nika Kiriienko

Updated: 08/29/25

3 min read

5 Ways to Make Customers Loyal With Support

5 Ways to Make Customers Loyal With Support

Customer support isn’t just about troubleshooting and reinstalling. It’s also a great marketing instrument to...

By Nika Kiriienko

Updated: 09/04/25

4 min read

The Pros and Cons of AI Customer Support

The Pros and Cons of AI Customer Support

If you’re the type that likes to stay in touch with the latest tech trends,...

By Nika Kiriienko

Updated: 06/13/25

3 min read

Business and Passion

Business and Passion

Here at SupportYourApp, we’re really huge fans of charity. The Kyiv Chestnut run being a perfect example....

By Nika Kiriienko

Updated: 12/09/20

< 1 min read

How We Handle Holiday Support

How We Handle Holiday Support

The holiday season is that time of year when handling different types of customers can become especially...

By Nika Kiriienko

Updated: 12/09/20

2 min read

Tech Trends That Will Define Startups in 2017

Tech Trends That Will Define Startups in 2017

From Silicon Valley to Silicon Alley, major changes are in store for tech startups in...

By Nika Kiriienko

Updated: 05/29/25

3 min read