“We could focus on evaluating skills rather than handling logistics. SupportYourApp took care of everything — from initial candidate filtering to scheduling interviews across time zones — making the entire process incredibly smooth and stress-free for us.”
— Alexandra, Head of Operations
Cocoatech is a California-based app development company focused on optimizing productivity. Their flagship product, Path Finder, is an advanced file browser for macOS used by over a hundred thousand users in their twenty years in business as an alternative to Finder. In addition, Cocoatech develops Deckr, a browser extension created to make bookmarks sharable to find more areas of the web outside the algorithms.
The company needed to fill two part-time, short-term positions — a Social Media Specialist and a Fraud & Payment Specialist. With no dedicated HR or recruitment team, Cocoatech didn’t have the internal resources to manage the hiring process for these specialized roles. So, that’s when they turned to SupportYourApp for expert recruitment process outsourcing.
Our RPO services began with:
- structured pre-selection based on clear criteria provided by Cocoatech
- professional candidate screening
- organizing a smooth interview process
The additional challenge was to source part-time, short-term specialists rather than full-time hires. But, with our extensive experience in finding top talent, we were fully equipped for the task.
Beyond recruitment, SupportYourApp also assisted in the post-hiring stages. We helped Cocoatech with:
- onboarding
- security training
- providing secure corporate infrastructure
Alexandra added:
“We wouldn’t have been able to provide this on our own. This level of support made a huge difference, and the best part — it was all achieved within a reasonable budget, which is crucial for a small business like ours.”
Social Media Assistant Hiring Details
The position was opened on December 6, 2024, and within just 10 days — on December 16 — the first and only candidate was introduced.
Since the first candidate proved to be a strong fit, there was no need to evaluate additional applicants, allowing the process to move forward efficiently.
After a brief delay due to the point of contact being out of office, approval was granted on December 27. The candidate officially joined the team on January 7.
Fraud and Payment Specialist Hiring Details
The position was opened on December 6, 2024. SupportYourApp introduced five candidates for this role, with one ultimately approved by Cocoatech.
The company appreciated the onboarding and security training we provided for the new specialist — essential support for a role as sensitive as this one.
Conclusion
SupportYourApp delivered a stress-free, seamless recruitment outsourcing experience for Cocoatech, filling two part-time, short-term roles with little effort from the client. From sourcing candidates to training and onboarding, every step was taken care of. The result: two job-ready hires, smooth process, and a satisfied client — all within budget.
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Anastasiia's writing expertise spans tech, mental health, business growth, and customer excellence. When she's not crafting engaging, insightful content, you can find Anastasiia curled up with a book or walking her dog in the nearest park.
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