With over 10 years of experience crafting engaging and impactful content for brands, media, and social media, Iuliia is dedicated to creating human-centered stories that foster meaningful connections with customers and build recognizable brands. Her unique ability to translate various topics for different audiences sets her apart as a skilled storyteller.
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Today, staying competitive in business requires also considering the costs of operations. Most companies using...
By Iuliia Moroz
Updated: 05/14/25
12 min read
In 2025, outsourcing customer service companies became critical for e-commerce businesses that want to maintain...
By Anna Shevtsova
Updated: 06/16/25
8 min read
Top-notch customer support is about efficiency, scalability, and customization. That’s why AI customer support software...
By Anna Shevtsova
Updated: 06/13/25
11 min read
Businesses facing rapid growth or an increasing need for optimizing their core competencies often decide...
By Anna Shevtsova
Updated: 06/18/25
14 min read
In the pursuit of customer satisfaction, companies often heavily invest in cutting-edge technology, comprehensive training...
By Ilya Patricha
Updated: 04/10/25
5 min read
Ensuring constant personal growth, being a valuable community member, maintaining work-life balance… Already sounds like...
By Anastasiia Nesterova
Updated: 04/10/25
7 min read
Outsourcing customer support is a great way for businesses to ensure diversification and rapid growth...
By Yurii Maidan
Updated: 04/10/25
4 min read
Oh, what a year 2023 has been. We witnessed the conquest of the world by...
By Anna Shevtsova
Updated: 07/12/24
2 min read
Running a business involves handling complex processes and striking a balance between strengths and challenges....
By Svitlana Biloshkura
Updated: 04/30/25
8 min read
