2026 Customer Support Trends and Predictions
Nearly 3 in 10 customers state that good customer support is the #1 factor in...
By Viktoriia Cherednyk
Updated: 12/18/25
9 min read
Viktoriia is the PR and Partnerships Director at SupportYourApp. She began her journey with the company as a Customer Care Representative and later progressed into a Business Growth Specialist role, gaining a deep, hands-on understanding of both customer experience and commercial strategy. This cross-functional background enables her to effectively lead PR and partnership initiatives, aligning brand positioning with business growth objectives. Currently, Viktoriia heads the PR and Partnerships team, overseeing strategic communications and partner relationships that support SupportYourApp’s global expansion.
Nearly 3 in 10 customers state that good customer support is the #1 factor in...
By Viktoriia Cherednyk
Updated: 12/18/25
9 min read