Oleksii Babich
2 articles by:

Oleksii Babich

Oleksii is a Service Delivery Director with over five years of experience in the customer support industry, specializing in driving impactful solutions and enhancing customer satisfaction. Passionate about volleyball, hiking, and learning Chinese, he embraces an active lifestyle and loves exploring new adventures. At home, he loves to spend the time with his family and a playful cat, Silver.

Philippines Call Center Outsourcing: A 2025 Overview

Philippines Call Center Outsourcing: A 2025 Overview

Companies save an average of 70% on labor costs by outsourcing customer service to the...

By Oleksii Babich

Updated: 07/17/25

8 min read

How to Choose the Best Help Desk Software for Your Support Team in 2025

How to Choose the Best Help Desk Software for Your Support Team in 2025

As customers increasingly demand fast, seamless support, help desk platforms have become a go-to way...

By Oleksii Babich

Updated: 06/04/25

10 min read