Nika Kiriienko
47 articles by:

Nika Kiriienko

Nika is an independent digital marketer with a real passion for the world of customer service who has been working in the field for the last 10 years. She was born and raised in Kyiv, Ukraine which is where she lives now with her adorable Yorkshire Terrier. Nika loves doing a deep research of modern customers’ behavior which makes her a real pro in understanding their preferences and interests. She loves travel, technical diving, and sports.

Should You Choose Phone or Email Support for Your Call Center?

Should You Choose Phone or Email Support for Your Call Center?

The eternal question that every executive asks himself when it comes to providing quality customer...

By Nika Kiriienko

Updated: 12/09/20

3 min read