12 articles by:

Nick Ryabchenko

Having been one of the core parts of SupportYourApp, Nick helped to support 50+ products before realizing his vocation of building support processes and integrating all the necessary tools. During the last 5 years he worked with various companies from all around the world, helping them launch their service with SupportYourApp.

Zendesk Competitors Overview

67% of customers feel customer service has improved. In no small part it is due...

By Nick Ryabchenko

Updated: 04/30/25

5 min read

Salesforce CRM Review

Salesforce Review Continuing the series of articles on customer communication tools. Today we will talk...

By Nick Ryabchenko

Updated: 05/08/25

5 min read

Freshdesk Review: Cost, Features, Competitors

What Is freshdesk.com? Web based help desk software Freshdesk is a cloud-based customer support software...

By Nick Ryabchenko

Updated: 10/15/25

5 min read