Customer Success Team: How to Build One That Drives Retention and Revenue
Do Growing Companies Need a Customer Success Department, and Why? TL;DR: You should care because...
By Nader Gammoudi
Updated: 02/13/26
10 min read
Nader is an Integration Specialist with over nine years of experience in the customer support industry. Having started as a support agent, he developed a deep understanding of diverse client needs and service environments. He now specializes in building and optimizing helpdesk systems, creating workflows, and implementing tailored integration solutions. Outside of work, he enjoys watching anime, spending time with his family and friends, and is passionate about brewing and tasting great coffee.
Do Growing Companies Need a Customer Success Department, and Why? TL;DR: You should care because...
By Nader Gammoudi
Updated: 02/13/26
10 min read
As of 2026, over 100 million users worldwide rely on Zoho’s platform, yet Zoho CRM...
By Nader Gammoudi
Updated: 01/30/26
9 min read
Partnering with a full-service outsourced provider for a dedicated support team can boost your ticket...
By Nader Gammoudi
Updated: 10/31/25
8 min read
Up to 80% of businesses globally outsource at least one function. For customer support specifically,...
By Nader Gammoudi
Updated: 12/10/25
7 min read