There’s a reason for so many AI services providers appearing — they can transform the way your business operates and grows. Here’s why partnering with SupportYourApp is a game-changer:
Cost savings
Let’s face it: AI doesn’t need to sleep or rest, and you can utilize it to perform multiple routine tasks that your human agents might do instead. So AI can help you close the gap between what you want and what’s humanly possible without hiring more people to fill in these gaps. But there’s another factor to consider: handling AI managed services in-house can be expensive if that’s not your primary focus. It takes additional resources from your business to manage infrastructure, choose the right software, and hire and train the right personnel. If you’re, let’s say, a SaaS company that has nothing to do with AI, dedicating a great deal of your time to AI service management is just plain wasteful. SupportYourApp eliminates these costs by providing a fully equipped, ready-to-go solution.
Free up your team for complex issues
Why spend your talented team resources on something mundane, like handling data or providing fast responses via chat? AI can accomplish things that don’t really require the expertise of human professionals. By outsourcing AI managed services to SupportYourApp, you can delegate routine operations like responding to FAQs, data entry, and ticket routing. You preserve the best of both sides, and that’s what allows us to appreciate this so much: we achieve more and show you how managed AI can preserve your outstanding results. At the same time, you can allow for creative and critical thinking to thrive in the collaboration of humans and technology.
24/7 customer support
While you can hire additional staff to assist during later hours, the focus is more on efficiency than the number of specialists. But you can have a faster and round-the-clock service with managed AI customer service where most of the tasks that don’t require human interactions will be assigned to chatbots, FAQs, or automated voice assistants. We will provide your customers with constant availability while making it easy for your human team.
Multilingual support
Our AI managed services can help your team speak foreign languages or quickly understand new words without stumbling over the dialogue. SupportYourApp’s assistance includes multilingual support, which ensures seamless communication with customers worldwide. We know how to work with new technologies to reach a global population, and we pair it with our agents speaking more than 60 languages — together, this combo is result-crushing.
Faster resolution times
AI’s ability to process vast amounts of data and provide instant responses ensures quicker resolution of customer queries. Your customers want fast answers, and we promise to deliver that with the efficiency of our AI managed services and a team that knows how to operate with this technology. Most of the simple routine tasks are assigned to our AI systems, while our human specialists address more complex ones that call for better scrutiny.
Customization based on your requirements
Your business cannot be imitated, and we will stand by your choices and make suggestions to adjust every operation just for you. Our services are all about what you want — that’s why we use such technologies as AI but never forget that our personal input is also valuable. Our AI managed services are fully customizable to your objectives. The best part? We can make changes as you expand.
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