CX Software Made by SupportYourApp

At SupportYourApp, we took our years of customer service experience and built three pieces of software to help your team work smarter.

Quidget, Euphoric.ai, and Lantana are simple, secure, and affordable. Whether you need AI for handling common questions, a multi-channel help desk, or an easy ticketing system, our software is designed to make your life easier. Use them individually or as part of our comprehensive support service.

Quidget

Handle 80% of Tier-1 support with AI

Quidget is an AI agent builder. It was designed to help businesses manage the high volume of routine customer questions. By automating up to 80% of basic support tasks, it frees up your team to focus on more critical issues, while customers get quick and accurate answers.

QCRM - crm system for customer support productivity and machine learning
On the screenshot: fragment of QCRM 5 ticket listing sorted by date

  • Easy AI Agent Creation: Quickly create customer support bots.

  • Helpful Integrations: Combine Quidget with your favorite tools.

  • 24/7 Support: Bots answer customer questions anytime.

  • Multi-Language: Supports different languages for global users.

  • Insights & Reports: See how bots perform and improve service.

  • No-Code Setup: No programming needed to create bots.

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Euphoric.ai

Multichannel help desk powered by AI

Managing customer conversations across multiple channels can be tricky and time-consuming. Euphoric.ai brings emails, messages, and calls together in one inbox, making it easier to stay organized and respond faster. With AI tools, your team can work more efficiently and enhance customer service.

QCRM - crm system for customer support productivity and machine learning
On the screenshot: fragment of QCRM 5 ticket listing sorted by date

  • Unified Inbox: Consolidates emails, messages, and calls into a single place.

  • AI Replies: Suggests quick responses to common questions.

  • AI Summaries: Summarizes lengthy messages for quicker understanding.

  • Grammar Check: Automatically fixes grammar and style.

  • Phone Integration: Handles calls directly from the platform.

  • Knowledge Base: AI-powered help for faster ticket resolutions.

  • Reports: Provides data on team performance.

  • Secure: Fully compliant with data security standards PCI DSS and ISO.

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Lantana

Simple yet affordable alternative to Zendesk

Lantana is designed for small teams seeking a simple, affordable way to manage customer support. It consolidates all customer messages into one shared inbox, allowing your team to stay organized and focus on helping customers without getting bogged down by a complicated system.

Qouston - Machine Learning and AI for Customer Support
On the screenshot: QOUSTON embedded into email reply composing interface. It analyzes incoming email text and suggests the best template for a reply.

  • Shared Inbox: Manage all customer messages in one place.

  • Internal Knowledge Base: Quickly access stored responses for faster replies.

  • Phone Support: Easily setup to handle phone calls.

  • Smart Reporting: Get reports to track and improve performance.

  • Affordable Pricing: Simple pricing tailored for small teams.

  • Mental Health Tools: Track agents’ well-being to reduce burnout and improve retention.

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Quidget, Euphoric.ai, and Lantana are our custom-built tools designed to make your customer support more efficient.

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