AI in Customer Support

eBook by SupportYourApp team

What’s inside?

AI has become one of the vital elements of superb customer service, as it provides support teams with the most valuable asset — time.

With 69% of users wanting to communicate with chatbots because they provide instant answers, AI can save a lot of it for both customers and support teams, taking the easiest inquiries off support consultants' hands.

We at SupportYourApp have compiled the latest insights on AI opportunities and our own experience with AI solutions.

After reading this eBook you will know:

1

Evaluating influence of AI on business
2

Implementing automation and using AI in daily routine
3

Enhancing support consultants with AI tools
4

Meeting KPIs with the help of AI solutions
5

Managing high ticket volumes, and much more

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SupportYourApp & AI

SupportYourApp is providing professional and secure AI-powered support teams for global businesses. During our journey, we have put extra emphasis on attention to detail and total safety, with each AI tool we use being carefully tested and checked before implementation. This way, we guarantee every AI solution in our arsenal enhances our services without compromising clients’ security.

We know AI can't handle all customer support processes, but it can fully take care of routine tasks and let humans focus on what matters most — superb service and customer-centric attitude.