AI has become one of the vital elements of superb customer service, as it provides support teams with the most valuable asset — time.
With 69% of users wanting to communicate with chatbots because they provide instant answers, AI can save a lot of it for both customers and support teams, taking the easiest inquiries off support consultants’ hands.
We at SupportYourApp have compiled the latest insights on AI opportunities and our own experience with AI solutions.
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