12 articles by:

Kseniia Savchenko

Kseniia has grown from a Customer Support Consultant to Chief People Officer at SupportYourApp, mastering internal processes along the way.

Investing in Our Support Teams

Interest in investing has been steady for the last year. Looking at Google Trends, I...

By Kseniia Savchenko

Updated: 11/05/25

4 min read

From how we visit grocery stores to the world transportation system — nothing will ever...

By Kseniia Savchenko

Updated: 06/25/25

5 min read

Quality of customer service is a defining brands’ feature for 95% of customers. The better...

By Kseniia Savchenko

Updated: 07/02/25

6 min read