13 articles by:

Kseniia Savchenko

Kseniia has grown from a Customer Support Consultant to Chief People Officer at SupportYourApp, mastering internal processes along the way.

Holiday Season Support Strategy

Last holiday season, businesses reported a 68 percent increase in customer service inquiries. Now, 85...

By Kseniia Savchenko

Updated: 04/09/25

4 min read

Interest in investing has been steady for the last year. Looking at Google Trends, I...

By Kseniia Savchenko

Updated: 04/09/25

4 min read

From how we visit grocery stores to the world transportation system — nothing will ever...

By Kseniia Savchenko

Updated: 04/29/25

5 min read

Quality of customer service is a defining brands’ feature for 95% of customers. The better...

By Kseniia Savchenko

Updated: 04/29/25

6 min read