What Are the Benefits of Outsourcing IT Services: All You Need to Know
Long gone are the times when you had to host an entire team of professionals...
By Iuliia Moroz
Updated: 03/03/25
9 min read
33 articles by:
Iuliia Moroz
With over 10 years of experience crafting engaging and impactful content for brands, media, and social media, Iuliia is dedicated to creating human-centered stories that foster meaningful connections with customers and build recognizable brands. Her unique ability to translate various topics for different audiences sets her apart as a skilled storyteller.
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HubSpot CRM Pros and Cons: A Complete Guide for Businesses
To engage with clients effectively and enhance business operations, finding the right platform is key....
By Iuliia Moroz
Updated: 11/25/24
5 min read
Augmenting Human Support: How SupportYourApp Drove a Startup’s Rapid Growth With a 68% Increase in Resolved Tickets
In today’s world, where smooth customer experience is make or break for any company, a...
By Iuliia Moroz
Updated: 12/30/24
3 min read
How to Choose IT Support for Outsourcing: Your Comprehensive Guide
Technologies have become the force driving companies forward with innovations and revolutionizing each industry, requiring...
By Iuliia Moroz
Updated: 10/25/24
9 min read
Six eCommerce Customer Retention Strategies That Work
Maximizing customer retention is central to maintaining a steady revenue stream. In fact, for most...
By Iuliia Moroz
Updated: 02/28/25
10 min read
Implementing Chatbots for Efficient Customer Service in E-Commerce: Tips and Ideas
Given the fast pace of today’s world, it’s no surprise that customers want everything done...
By Iuliia Moroz
Updated: 10/15/24
10 min read
How to Improve Customer Experience in eCommerce by Enhancing Customer Support
We at SupportYourApp have been offering customer support outsourcing services for long enough to know...
By Iuliia Moroz
Updated: 10/04/24
9 min read
Zendesk Pros and Cons: What to Like vs. Not to Like About Zendesk
As one of the leading providers of customer support software, Zendesk is understandably among the...
By Iuliia Moroz
Updated: 02/24/25
9 min read
Ecommerce Customer Service: Best Practices to Achieve Brand Loyalty
Ecommerce has grown rapidly, with sales expected to exceed $4.1 trillion in 2024, and these...
By Iuliia Moroz
Updated: 02/24/25
7 min read
