SupportYourApp's Leadership

Dan Engel

SupportYourApp Advisory Board Member

You may know Dan as FastSpring's former CEO & Co-Founder. Before co-founding FastSpring (the leading e-commerce payment service for Mac software authors), Dan was with Google™ where he led online consumer acquisition for Google’s multi-billion dollar products (AdSense™ & AdWords™). FastSpring built a great reputation for its outstanding in-house order support team, but when it comes to outsourced product support, that’s where SupportYourApp comes in.

Daria Leshchenko

CEO, SupportYourApp

Daria is a 'drive and passion' which moves SupportYourApp team forward. She talks personally to every client to make sure all needs are understood and fulfilled. Daria's recognition as an industry influencer proves her expertise: The first Ukrainian women accepted in the invitation-only Forbes Technology Council, 'Top 30 Under 30' award by Kyiv Post. Forbes Tech Council Member 2018 Top 30 Under 30 award by Kyiv Post

SupportYourApp Management Team

Nick Ryabchenko outsourcing technical support agent at SupportYourApp

Nick Ryabchenko

Chief Integration Officer

As soon as Nick inhales a problem, he doesn't exhale until a solution is found. From day one, Nick exceeds customers' expectations!

Lilia Ivancha outsourcing call center manager at SupportYourApp

Lilia Ivancha

Chief HR Officer

No task is impossible for Lilly. It’s her drive and systematic approach for finding talented people that allow our clients to scale in no time.

Victoria Podroiko outsourcing technical support agent at SupportYourApp

Victoria Podroiko

Chief Customer Officer

Victoria puts her heart and soul to make each client happy. Her sense of humor and the success team definitely help her with that.

Eugene Gordienko outsourcing customer support center agent at SupportYourApp

Eugene Gordienko


Eugene has been the key person behind our CRM and all technical innovations for client service.

Alex Bulavintsev outsourcing call center manager at SupportYourApp

Alex Bulavintsev


For Alex, the devil in the detail is clear as day. Each word and phrase is picked to get to the point and turn potential clients into clients.

Vladyslav Nehrii outsourcing customer support center agent at SupportYourApp

Vladyslav Nehrii

Business Dev. Director

To hear and understand customer needs first – is Vlad's approach to build relations and a part of his DNA.

...and an outstanding team of over
250 talented people!

Our sales representative in San Francisco:
James Norris

Media About Us:

“If you are building an app, customer retention should be right there on top of all the priorities.”