CX Software Made by SupportYourApp

At SupportYourApp, we turned our years of customer service experience into powerful software designed to make support faster and smarter.

Quidget and QCRM are simple, secure, and affordable. Whether you need AI for handling common questions, a multi-channel help desk, or an easy ticketing system, our software is designed to make your life easier. Use them individually or as part of our comprehensive support service.

Quidget

Handle 80% of Tier-1 support with AI

Quidget is an AI agent builder. It was designed to help businesses manage the high volume of routine customer questions. By automating up to 80% of basic support tasks, it frees up your team to focus on more critical issues, while customers get quick and accurate answers.

QCRM - crm system for customer support productivity and machine learning
On the screenshot: fragment of QCRM 5 ticket listing sorted by date
  • Easy AI Agent Creation: Quickly create customer support bots.

  • Helpful Integrations: Combine Quidget with your favorite tools.

  • 24/7 Support: Bots answer customer questions anytime.

  • Multi-Language: Supports different languages for global users.

  • Insights & Reports: See how bots perform and improve service.

  • No-Code Setup: No programming needed to create bots.

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QCRM

An enterprise-level helpdesk for managing multichannel support

It brings emails, messengers, and calls into one shared inbox, with built-in phone support to handle calls directly. Designed for large teams, QCRM offers clear ticket management, full customer history, and top-level security with PCI DSS and ISO compliance to keep your data safe.

QCRM - crm system for customer support productivity and machine learning
On the screenshot: fragment of QCRM 5 ticket listing sorted by date
  • Shared Inbox: Manage emails and messages in one place to keep everything organized.

  • Phone Support: Make and receive calls directly in QCRM. Calls are saved as tickets for easy tracking.

  • Team Assignment: Assign conversations to specific teammates so it’s always clear who is handling what.

  • Customer History: See a customer’s full support history in one view without searching.

  • Ticket Status: Keep track of conversations by marking them as Open, Snoozed, or Closed.

  • Response Templates: Use saved replies to quickly answer common questions.

  • Private Notes: Leave internal comments for your team that customers won’t see.

  • VIP Support: Tag and prioritize important customers so they get faster help.

  • Security: QCRM is PCI DSS and ISO certified, so customer data is always protected.

Quidget and QCRM are our custom-built tools designed to make your customer support more efficient.

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