How to Mitigate Data Breaches Risks in Cybersecurity

How to Mitigate Data Breaches Risks in Cybersecurity

Security. When it comes to the tech segment, it is one of the most important...

By Anna Shevtsova

8 min read

BaaS — Blockchain as a Service

BaaS — Blockchain as a Service

BaaS — Blockchain as a Service is a young industry not as embraced by businesses...

By Anna Shevtsova

5 min read

Customer Service Level: Definition, Standards, Measuring

Customer Service Level: Definition, Standards, Measuring

Customer service level, if established correctly, can become a defining feature of any call or...

By Anna Shevtsova

5 min read

2020 — SupportYourApp Results

2020 — SupportYourApp Results

2020 has been challenging. There have been changes and occasions that will influence the way...

By Daria Leshchenko

3 min read

Support for Fintech Companies

Support for Fintech Companies

With the rise of technology, a lot of market segments are going through a boom....

By Anna Shevtsova

8 min read

Data-Driven Is the New Black: What Are the Key Elements to Good Customer Service

Data-Driven Is the New Black: What Are the Key Elements to Good Customer Service

At SupportYourApp, we resolve thousands of tickets daily. We work with different types of clients:...

By Veronika Gladchuk

4 min read

Different Businesses – Different Needs. How Customer Support May Differ With Accordance to Your Specific Business Needs

Different Businesses – Different Needs. How Customer Support May Differ With Accordance to Your Specific Business Needs

The world of business is a fascinating place. There are so many opportunities and so...

By Anna Shevtsova

7 min read

Moving Towards Remote Workflow Without Losing Positive Attitude and Quality of Service

Moving Towards Remote Workflow Without Losing Positive Attitude and Quality of Service

With the newest coronavirus COVID-19 taking the world by storm at the moment, tons of...

By Anna Shevtsova

5 min read