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  • Dedicated consultant

  • Complexity

  • Languages

  • Multichannel Support

  • Coverage

  • Talent Acquisition

  • Integration Plan

  • CRM Selection
    & Setup

  • Human Capital
    Development

  • Service Delivery
    Management

  • Project
    Documentation

  • Analytics Plan

  • Continuous
    Improvement

  • Quality
    Management

  • Backup

Essential
Plan

The best fit for:

Businesses with a limited customer base in need of a highly personalized approach.

  • 1+

  • L1, L2, L3

  • 60+

  • Yes

  • Up to 16/7

  • Shared Hiring Specialist

  • Add-on

  • Add-on

  • Shared Manager

  • Shared SDM

  • Basic

  • Essential Analytics*

  • Add-on

  • Add-on

  • Add-on

Advanced
Plan

The best fit for:

Businesses with a substantial customer base, complex support needs, and high inquiry volume.

  • 20+

  • L1, L2, L3

  • 60+

  • Yes

  • Any

  • Dedicated hiring team

  • * Essential — included
    * Standard add-on
    * Advanced add-on

  • Yes

  • Shared/Dedicated
    Manager

  • Shared/Dedicated
    SDM

  • Extended

  • Advanced Analytics*

  • Add-on

  • Add-on

  • Yes

Enterprise
Plan

The best fit for:

Businesses that require a custom support ecosystem to handle a diverse range of customer interactions.

  • 100+

Essential
Plan

The best fit for:

Businesses with a limited customer base in need of a highly personalized approach.

  • Dedicated Agent

    1+

  • Complexity

    L1, L2, L3

  • Languages

    60+

  • Multichannel Support

    Yes

  • Coverage

    Up to 16/7

  • Talent Acquisition

    Shared Hiring Specialist

  • Integration Plan

    Add-on

  • CRM Selection & Setup

    Add-on

  • Human Capital Development

    Shared Manager

  • Service Delivery Management

    Shared SDM

  • Project Documentation

    Basic

  • Analytics Plan

    Essential Analytics*

  • Continuous Improvement

    Add-on

  • Quality Management

    Add-on

  • Backup

    Add-on

Advanced
Plan

The best fit for:

Businesses with a substantial customer base, complex support needs, and high inquiry volume.

  • Dedicated Agent

    20+

  • Complexity

    L1, L2, L3

  • Languages

    60+

  • Multichannel Support

    Yes

  • Coverage

    Any

  • Talent Acquisition

    Dedicated hiring team

  • Integration Plan

    * Essential — included
    * Standard add-on
    * Advanced add-on

  • CRM Selection & Setup

    Yes

  • Human Capital Development

    Shared/Dedicated Manager

  • Service Delivery Management

    Shared/Dedicated SDM

  • Project Documentation

    Extended

  • Analytics Plan

    Advanced Analytics*

  • Continuous Improvement

    Add-on

  • Quality Management

    Add-on

  • Backup

    Yes

Enterprise
Plan

The best fit for:

Businesses that require a custom support ecosystem to handle a diverse range of customer interactions.

  • Dedicated Agent

    100+

Launch Process

If we start today...

in 1–2 days

in 14–21 days

1–2 week

in 30 days*

If we start today...

in 1–2 days

in 14–21 days

1–2 week

in 30 days*

Actually, ▲82% of Inc.500 companies
outsource support

Get A Quote

FAQs

What support solution suits my business best?

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Considering the right fit for your needs? Evaluate key aspects like company size, work scope, tools, and process maturity. Consult with our experts to discover the most effective SupportYourApp solutions tailored for you.

What if I plan to add more options in the future?

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Explore a wide range of add-ons and upgrade anytime to fit your evolving needs. Our flexible solutions can be customized to match your specific requirements.

How do you ensure the security and confidentiality of customer data?

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Data is a valuable asset of every business, so we take organizational, physical, and logical measures to ensure privacy and security of customer data. SupportYourApp is ISO/IEC 27001:2013 certified and PCI DSS Level 1 Service Provider, HIPAA, CCPA, and GDPR-compliant. We are fully equipped to process data of various confidentiality levels.

Where will my team be located?

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It is up to you. Your project’s support team can work from multiple locations or from one — whatever suits you best.

To what extent will I be involved in my team’s launch and management?

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We can either involve you into any process at any stage and work together, or we can take care of everything, and you can focus on other areas of your business — the decision is up to you. Either way, we offer a team of professionals who can handle your project from the very start.